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Privacy Policy

Your right to privacy is important to us. Please read this Privacy Policy carefully.

1. General information 


This privacy policy (hereinafter, the “Privacy Policy”) explains the policies and procedures governing the collection and processing of individual users (hereinafter, “you” and “your”) personal data through the website https://krunched.com (the “Website”). The Website features information about the digital marketing consultancy services provided by Krunched Ltd and allows users to contact the company directly.  

Definitions. For the purposes of this Privacy Policy, the term “personal data” refers to any information relating to a natural person who can be identified, directly or indirectly, by using such information, and the term “processing” refers to collection, storage, erasure, use, and disclosure of personal data. 

Data controller. The entity responsible for collection and processing of personal data is Krunched Ltd, having a principal place of business at 2 Chimes Terrace, London N8 8BE, the United Kingdom (hereinafter, “we” or “us”) 

Term and termination. This Privacy Policy enters into force on the effective date indicated at the top of the Privacy Policy and remains valid until terminated or updated by us 

Your consent. By using the Website, you acknowledge that you have read this Privacy Policy and you agree to be bound by it. You agree to the collection of your personal data for the specified, explicit, and legitimate purposes described in this Privacy Policy. If you do not understand or do not agree with one or more provisions of this Privacy Policy, please do not use the Website. Should we intend to (i) use your personal data for any purposes that are not explicitly indicated in this Privacy Policy, (ii) provide you with any marketing communication, (iii) transfer your personal data to third parties that are not indicated in this Privacy Policy, or (iv) significantly amend this Privacy Policy, we will seek your explicit consent in advance.  


2. Types of data collected by us


Types of personal data collected by us 

We adhere to data minimization principles and we collect only a minimal amount of personal data that is necessary for ensuring your proper use of the Website: 

When you visit the Websitewe collect your IP address; 

When you contact us by using the contact form available on the Website, we collect your (i) name (optional), (ii) email address, (iii) phone number (optional), and (iv) any other information that you decide to provide us in your message; 

When you contact us by email at info@krunched.com, we collect your (i) email address and (ii) any other information that you decide to provide us in your email.  

We will not collect, under any circumstances, any sensitive data from you, such as your health information, opinion about your religious and political beliefs, racial origins, membership of a professional or trade association, or information about your sexual orientation. 


Types of non-personal data collected by us 

When you visit the Website, we may collect your non-personal data, such as your browser types, operating systems used by you, and the URL addresses of websites clicked to and from the Website. Such non-personal data does not allow us to identify you in any manner. In case your non-personal data is aggregated with certain elements of your personal data in the way that allows us to identify you, such non-personal data will be treated as personal data. 


3. Purposes of data collection


The purpose of collection of personal data 

We respect data protection principles and we collect your personal data only for specified, explicit, and legitimate purposes. The personal data collected through the Website is used only for (i) performing the task requested by you, such as answering your questions and responding to your requests, (ii) improving our business activities, and (iii) optimizing the Website. The legal ground for collecting your personal data is pursuing our legitimate business interests. We shall seek your prior express consent for using your personal data for any purposes that are not indicated in this Privacy Policy. 


The purpose of collection of non-personal data 

We collect the non-personal data in order to analyze what kind of users visit the Website, how they find it, how long they stay, from which other websites they come to the Website, what pages they look at, to which other websites they go from the Website, and what services they are interested in. The non-personal data collected by us is used only for the purposes of improving the Websiteyour user experience, and the services provided by usThe legal ground for collecting your non-personal data is pursuing our legitimate business interests. 


4. Marketing communication

We WILL NOT send you any direct marketing communication, including newsletters, brochures, and advertisementsor contact you by phone or in any other manner, unless you provide us with your prior explicit consent to receive such marketing communication.  

Opt-out from marketing communication. In case you have provided us with your explicit consent to receive marketing communication, you can opt-out from receiving it at any time by:  

  • Clicking on the “unsubscribe” link contained in any of our marketing emails sent to you; or 

Please note that the following communications sent by us do not fall within the scope of direct marketing communication that requires your explicit consent: (i) information about our new services that are closely relate to the services already used by you and (ii) informational notices regarding the services used by you, the Website, your privacy and security, and other important matters that are sent on an “if-needed” basis. 


5. Retention period

Your personal data will be kept for as long as it is necessary to provide you with the requested service (e.g., to reply to your request). When your personal data is no longer necessary to deliver the requested service, we will delete your personal data immediately, unless (i) we are obliged by law to retain such personal data for a specific period of time or (ii) you provide us with your explicit consent to retain the personal data for a specified period of time. 


6. Children’s privacy

The Website is not marketed and cannot be accessed and used by persons under the age of 18. If a person under 18 has provided us with personal data without obtaining parental or guardian consent in advance, the parent or guardian of that person may contact us requesting us to destroy the personal data. Our contact details are specified in Section 14 “Contact information” of this Privacy Policy. 


7. Protection of personal data

We employ organizational and technical security measures, such as limited access to your personal data by our staff, secured networks, and encryption, to protect your personal data. However, due to the inherent risks of using the Internet, we cannot be liable for any destruction, loss, use, copying, modification, leakage, and falsification of your personal data caused by circumstances beyond our reasonable control. If a personal data breach occurs, we will inform the relevant authorities without undue delay and immediately take the necessary measures to mitigate the breach, as required by the applicable law 


8. Third party access to your personal data 

In certain situations, we may disclose your personal data to third parties. Such a disclosure is limited to the situations when your personal data is required for the purposes of (i) provision of the services requested by you, (ii) pursuing our legitimate business interests, (iii) law enforcement purposes, or (iv) if you provide your prior explicit consent to usFor example, your personal data may be disclosed to third parties that (iprovide services on behalf of us or (iiprovide us with technical support, such as:  

  • Our hosting and data storage providers (e.g., GoDaddy); 
  • Our newsletter providers (e.g., MailChimp) 
  • Our information logistics providers (e.g., Google Analytics); and  
  • Other parties who assist us in operating the Website and conducting our business. 

The third parties will access your personal data as part of their partnerships with us and only if such third parties agree to assure an adequate level of protection of your personal data that is consistent with this Privacy Policy. 


9. Transfer of personal data outside the EEA 

Please note that some third parties indicated in this Privacy Policy may be located outside of the jurisdiction in which you reside and your personal data may be transferred outside the EEA. In case it is necessary to make such a transfer of your personal data, we will ensure that the jurisdiction in which the recipient third party is located ensures an adequate level of protection of your personal data or we conclude an agreement with the respective third party that ensures such protection. 


10. Exercising your rights regarding personal data

We provide you with the possibility to exercise the following rights regarding your personal data: 

  • The right to access, rectification, portability, and erasure of personal data. You can ask us to access, modify, move, or delete your personal data. We may ask you to provide us with an identifying piece of data, so that we would be able to identify you in our system.  
  • The right to object and restrict processingYou can ask us to object or restrict the processing of your personal data (e.g., stop sending you marketing communication). 
  • The right to withdraw consent. If you have provided us with your explicit consent, you have the right to withdraw such consent at any time. 
  • The right to launch a complaint. If you would like to launch a complaint about the way in which your personal data is handled, please contact us first. After you contact us, we will send you a confirmation that we have received your complaint. Afterwards, we will investigate your complaint and provide you with our response within a reasonable timeframe but no later than 2 weeks. If you are a resident of the EU and you are not satisfied with the outcome of your complaint, you have the right to lodge a complaint with your local data protection authority.  

If you would like to exercise your rights listed above, please contact us by email at info@krunched.com. We will answer your request as soon as possible but no later than 2 weeks. 


11. Third-party links 

The Website may contain links to websites owned and operated by third parties (e.g., social media providers). We are not responsible for the privacy and security practices of those third-party websites and this Privacy Policy does not apply to any of such websites. Please note that it is your sole responsibility to familiarize with the privacy practices of such third-party websites and reading the applicable privacy policies before providing your personal data thereto. 


12. Cookies

The Website uses cookies. By using the Website, you agree to our use of cookies as described in this Privacy Policy. If you do not agree to our use of cookies, you need to either discontinue your use of the Website or set your browser to refuse cookies. Please be aware that some parts of the Website may not function properly without cookies.  

What is a cookie? 

A cookie is a small computer file, typically consisting of letters and numbers. When you visit a website, the website may send a cookie to your browser. Subsequently, the browser may store the cookie on your computer system. The main purpose of cookies is to allow a website to recognize user’s device. There are two types of cookies, namely, persistent cookies and session cookies. Persistent cookies remain valid until their expiration date, unless deleted by the user before that date. Session cookies will be stored on a web browser and will remain valid until the moment when the browser is closed. Cookies do not typically contain personal data. Web servers can use cookies to identify and track users while they navigate through different pages on a website or identify users returning to a website.  


What cookies do we use? 

When you visit the Website, we use session cookies and persistent cookies, such as Google Analyticswhich allow you to use the full functionality of the Website. Session cookies are used in order to verify your details until you are navigating from page to page on the Website. The session cookies enable you to avoid re-entering your details each time you enter a new page on the Website. We use persistent cookies in order to recognize you as a unique user when you return to the Website. We will not use cookies for purposes, which are not mentioned in this Privacy Policy. 


How to refuse cookies? 

If you would like to refuse our use of cookies, you can do so by checking your browser’s “help” information or visiting http://www.whatarecookies.com for further information. 


Google Analytics 

We use Google Analytics to analyze your use of the Website. Google Analytics generates statistical and other information by means of cookies and we use its services to create reports about the use of the Website and to collect data via advertising cookies and identifiers. We use the following Google Analytics features: (i) Remarketing with Google Analytics; (ii) Google Display Network Impression Reporting; (iii) Google Analytics Demographics and Interest Reporting; and (iv) Integrated services that require Google Analytics.  

If you would like to opt out from Google Analytics features, you can do so through Ad Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI’s consumer opt-out). You can also install a Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout?hl=en .  


13. Amendment of the Privacy Policy 

The Privacy Policy may be amended from time to time. The amended Privacy Policy will be posted on this page and the date of the last amendment will be indicated therein. We encourage you to review the Privacy Policy regularly. If you continue using the Website after the date of the last amendment, your usage of the Website will constitute your acknowledgment of the amendments and your consent to be bound by the amended Privacy Policy. For significant changes in the Privacy Policy, or where required by the applicable law, we may seek your explicit consent to the changes stated in the Privacy Policy. 

Date of last amendment. This Privacy Policy was last amended on 2nd of May of 2018. 


14. Contact information

You can contact us by using the following contact details: